“Falling into a Black Hole”: A Qualitative Exploration of the Lived Experiences of Cyberscam Victim-Survivors and Their Social Support Networks
Cazanis, Alyxandra; Carminati, Jao-Yue; Chew, Kimberly; Cross, Cassandra; Ponsford, Jennie; Gould, Kate Rachel (2025) — Victims & Offenders
Type: Journal Article
Country: Australia
This study investigates the lived experiences of cyberscam victim-survivors and their friends and family members, highlighting vulnerabilities, impacts, and support needs. Although cyberscams affect millions globally, ex...
“This is a lifesaver”: co-designing a novel cyberscam psychosocial recovery intervention framework for people with acquired brain injury
Chew, Kimberly Ann; Ponsford, Jennie Louise; Gould, Kate Rachel (2025) — Disability and Rehabilitation
Type: Journal Article
Country: Australia
This piece examines “This is a lifesaver”: co-designing a novel cyberscam psychosocial recovery intervention framework for people with acquired brain injury within the broader context of online fraud and mediated communi...
Addressing Cyberscams and Acquired Brain Injury (“I Desperately Need to Know What to Do”): Qualitative Exploration of Clinicians’ and Service Providers’ Perspectives
Chew, Kimberly Ann; Ponsford, Jennie; Gould, Kate Rachel (2024) — Journal of Medical Internet Research
Type: Journal Article
Country: Australia
Tags: victim experience, psychology, AI misuse, prevention
Methods: interview
Acquired brain injury can heighten susceptibility to scams due to ongoing cognitive and psychosocial changes following injury. Cyberscams produce financial harm alongside debilitating psychological effects such as shame...
